Child Safety and CSAE Standards
At Freejna, we are committed to creating a safe and respectful environment for all users, especially children. We enforce a strict zero-tolerance policy toward any form of Child Sexual Abuse and Exploitation (CSAE).
🚫 Zero Tolerance for CSAE
- We prohibit any content, behavior, or user activity that exploits or endangers children, including child sexual abuse material (CSAM), grooming, or inappropriate communication with minors.
- Violators will be suspended, banned, and reported to the relevant UAE authorities.
📤 Content Removal & Escalation
- Any reported or detected CSAM will be immediately removed.
- Confirmed CSAE content is reported to the UAE Ministry of Interior Child Protection Centre and other authorities as required.
📞 UAE Child Protection Reporting
- MoI Hotline: 116 111 (24/7)
- Hemayati App: Available on iOS and Android
- MoE Child Protection Unit: Call 80085 or email CPU@moe.gov.ae
👤 Designated Child Safety Contact
For concerns or questions about child safety on our platform:
- Email: info@freejna.ae
📜 Legal & Policy Compliance
- We comply with UAE Federal Law No. 3 of 2016 (Wadeema Law) and Google Play’s Child Safety Standards.
- This policy is publicly available and linked in our Terms of Service and community guidelines.
✅ Declaration & Certification
We have submitted the required Child Safety Standards declaration through the Google Play Console and maintain full compliance with UAE regulations and international child safety norms.
Thank you for helping us protect children and maintain a safe community.